Start with the Pace customer
Salespeople work from the Customers and Prospects assigned to their exact Pace SalesPerson mapping. Managers can review the authorized Division.
Benefit: less duplicate customer maintenance and clearer ownership.
Model Output CRM for Pace
Give your sales team the part of CRM they will actually use.
Model Output turns synchronized Pace Customers, Estimates, Jobs, and Invoices into a focused sales workspace for Leads, Opportunities, follow-ups, forecasting, customer-retention signals, and manager reporting—without the weight of a sprawling enterprise CRM.
Purpose-built for Pace
Sales context without another system to rebuild
Your Pace data already identifies the customer, salesperson, Estimate, Job, price, and posted sale. Model Output adds the qualification, follow-up, forecasting, and retention workflow around it.
Forecast real Pace Estimates
Link more than one Estimate to an Opportunity and select the Estimate, Product, Part, and quantity options that represent the expected sale.
Benefit: pipeline reflects the work your estimating team is actually quoting.
Keep the workflow focused
Use Leads, Opportunities, activities, reminders, workflows, customer trends, and manager reporting without adopting unrelated enterprise CRM modules.
Benefit: a smaller learning curve and a workspace built for everyday sales follow-up.
Pace remains authoritative:Model Output reads reviewed operational and financial data from Pace. Controlled Prospect and Contact creation can be enabled separately; normal CRM forecasting does not rewrite Pace Estimates, Jobs, pricing, or Invoices.
Product pictures
See the Pace-connected CRM in action
Explore customer health, Lead assignment, Opportunities, Pace pricing, activities, notifications, reporting, and manager workflows. Select any large picture to open its full-size view.
Customer retention signals1 of 11
Spot the customers losing momentum first, compare matched sales periods, and see current open work without mixing it into finalized revenue.
01Customer retention signals
02Lead qualification and assignment
03Focused Opportunity pipeline
04Multi-Estimate Opportunity
05Pace-aware forecast pricing
06Sales activities and follow-ups
07Division-owned sales workflows
08Versioned workflow steps
09Invoice and customer sales insight
10A practical CRM inbox
11Opportunity foundation
Screenshots contain illustrative demo data. Use Previous and Next, select a thumbnail, or press the left and right arrow keys.
CRM capabilities
Everything needed to move Pace sales work forward
A practical set of connected tools for salespeople and their managers, with company and Division boundaries enforced throughout.
Internal and website Leads
Capture a Lead in the application or through a hosted, rate-limited website form with consent, source, campaign, response target, and manager review.
Qualification and assignment
Managers can assign a Lead to an eligible Pace salesperson, choose the follow-up workflow, or disqualify it with a recorded reason.
Direct Opportunities
Start qualified work directly against an existing Pace Customer or Prospect, or let Lead assignment create the Opportunity.
Multi-Estimate pipeline
Group every relevant Pace Estimate under one sale. Eligible open selections count toward pipeline; converted Estimates become won value; partial wins remain visible.
Flexible pricing selection
Choose whole-Estimate, Product, or Part values at the quantities expected to sell. Saved selections remain reviewable and never alter Pace pricing.
Rep-managed forecast
Let the Opportunity owner maintain win probability and expected close date while synchronized Estimate outcomes govern open and won values.
Activities and reminders
Track calls, emails, meetings, tasks, follow-ups, due dates, assignees, and bounded completion notes from one actionable list.
Versioned sales workflows
Managers publish sequenced Lead and Opportunity playbooks with business-time delays. In-flight work keeps the version that created it.
Unassigned Estimate review
Surface eligible synchronized Pace Estimates that are not linked to an Opportunity, with salesperson access, manager aging review, and in-app alerts.
Customer retention signals
Rank customers whose posted Invoice sales are down for matched MTD/LMTD or fiscal YTD/LYTD periods, with current open Job value shown separately.
Manager reporting and goals
Review Division and salesperson sales periods, Pace annual quota, Model Output goals, customer mix, and retained Invoice history.
Controlled Pace writes
Optionally let authorized mapped reps submit a Prospect Customer and Contacts through a reviewed background process with duplicate-safe issue handling.
CRM issue center
Give managers and Model Output staff one searchable place to review connection, synchronization, write, customer-reference, and retention exceptions.
Division-aware access
Salespeople see their mapped Pace Customers and work; managers see the authorized Division. Named seats, memberships, roles, and permissions all apply.
Connected sales workflow
From first interest to retained customer
- 1
Capture and qualify
Create a Lead internally or receive one from the hosted web form. A manager assigns the right mapped salesperson and follow-up workflow.
- 2
Connect the Pace Customer
Select an existing authorized Pace Customer or Prospect. If enabled and appropriate, an authorized rep can submit a controlled new Prospect and Contact request.
- 3
Build the Opportunity
Link the Pace Estimates that belong to the sale, choose the expected Products, Parts, and quantities, and maintain probability and expected close.
- 4
Follow the work
Activities, workflow steps, due dates, unassigned Estimate alerts, and manager views keep the next action visible.
- 5
Protect the relationship
Use posted Invoice history and current open work to identify slowing customers early and give the salesperson a reason to reconnect.
Straightforward pricing
A focused CRM for a focused monthly price
One plan includes the current Pace-connected CRM capabilities instead of splitting everyday sales work across feature tiers.
Sales team
$299per Pace-connected Division/month
Includes up to 10 named sales reps, plus manager reporting and administration.
Leads, Opportunities, activities, workflows, pipeline, customer trends, and reporting included
Get startedLarger rollout
Call for a quotelarger teams or multiple Divisions
Talk with Model Output about more than 10 sales reps, additional Pace-connected Divisions, custom workflows, and integration needs.
Pricing is tailored to the rollout
Request a quoteAnnual billing: pay for 11 months and receive 12 months of service. Pace connection review, onboarding, data preparation, custom integration work, and consulting are quoted separately.
Secure foundation
Sales visibility follows real responsibility
Model Output combines named CRM seats with explicit company membership, Division scope, roles, permissions, and exact Pace SalesPerson mappings.
Rep-level ownership
Salespeople see active Pace Customers and sales work assigned to their exact mapping.
Manager visibility
Authorized managers review their Division without giving every salesperson the same reach.
Company OIDC SSO
Pre-provisioned users may authenticate through a compatible company identity provider.
Server-side authorization
Record access is enforced by the application, not by hiding links or relying on browser filters.
Audited changes
Important assignment, forecast, configuration, and reconciliation changes create useful history.
Controlled retention
Division settings define retained CRM history while actionable open work remains protected.
Questions and answers
Model Output CRM FAQ
What is Model Output CRM?
Model Output CRM is a focused sales workspace built specifically for companies using Pace. It connects Leads, Opportunities, activities, Pace Customers, Estimates, Jobs, and posted Invoice history without the administrative weight of a broad enterprise CRM.
Does Model Output CRM replace Pace?
No. Pace remains authoritative for operational Customers, Estimates, Jobs, pricing, and Invoices. Model Output adds the salesperson and manager workflow around that data, including qualification, follow-up, pipeline, customer-retention signals, and reporting.
How are Opportunity values calculated?
A rep can link multiple eligible Pace Estimates to one Opportunity and select the Estimate, Product, or Part quantities expected to sell. Open pipeline sums the saved selections from eligible open Estimates; converted Estimates become won value, while lost or cancelled work is excluded.
Can it help identify customers whose sales are declining?
Yes. Customer retention signals compare finalized posted Invoice sales for matched MTD and LMTD periods and fiscal YTD and LYTD periods. Current open Job amount-to-invoice is shown separately so unfinished work is not counted as completed revenue.
Can salespeople create prospects in Pace?
When an administrator enables the reviewed Pace write workflow, authorized mapped salespeople can submit a Prospect Customer and related Contacts. Other synchronized operational and financial records remain read-only in Model Output.
Can managers control Leads and follow-up workflows?
Yes. Managers can review and assign inbound Leads, configure versioned Division workflows, map Pace Estimate statuses, review aging unassigned Estimates, set sales goals, and view salesperson or Division reporting.
Will every salesperson see every customer?
No. A salesperson sees the active Pace Customers and sales work belonging to that salesperson's exact Division mapping. Authorized CRM managers may view the wider Division.
What does Model Output CRM cost?
Model Output CRM is $299 per month for one Pace-connected Division and up to 10 sales reps. Larger teams, additional Divisions, onboarding, and custom integration work are quoted separately.
Ready to simplify sales follow-up?